Privacy Policy
Last updated: 1/7/2025
1. Information We Collect
In the course of providing our development services and digital products, we may collect and store:
- Client contact information (name, email, phone number, company details)
- Project requirements, specifications, and related documentation
- Payment information (processed securely via Stripe)
- Usage data for our digital products and services
- Communication records (emails, chat logs, call notes)
- Technical information (IP addresses, browser types, device information)
- Feedback and survey responses
2. How We Use Your Information
We use the collected information for the following purposes:
- Delivering and improving our development services and digital products
- Processing payments and preventing fraudulent transactions
- Communicating about project progress, support, and updates
- Personalizing and optimizing user experience
- Conducting analysis and research to improve our services
- Marketing our services (with your explicit consent)
- Complying with legal obligations and enforcing our terms
3. Data Protection
We implement robust measures to protect your data:
- Industry-standard encryption for data in transit and at rest
- Regular security audits and penetration testing
- Strict access controls and authentication mechanisms
- Continuous monitoring for potential security threats
- Regular staff training on data protection and privacy best practices
We do not sell your personal data to third parties under any circumstances.
4. Your Rights
Under applicable data protection laws, you have the following rights:
- Right to access the personal data we hold about you
- Right to rectification of any inaccurate or incomplete data
- Right to erasure of your personal data (subject to certain conditions)
- Right to restrict or object to our processing of your data
- Right to data portability
- Right to withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
5. Data Retention
We retain client data for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Active client data is retained for the duration of the business relationship
- Project data may be retained for up to 7 years for legal and tax purposes
- Marketing-related data is retained until you unsubscribe or request deletion
- Usage logs and analytics data are anonymized after 12 months
You can request deletion of your data at any time, subject to our legal and contractual obligations.
7. Third-Party Services
We may use trusted third-party services in our operations, including:
- Stripe for payment processing
- GitHub for version control and project management
- Vercel for hosting and deployment
- Google Analytics for website analytics
- Intercom for customer support
These services have their own privacy policies, and we encourage you to review them. We ensure that our third-party providers adhere to similar data protection standards as outlined in this policy.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Significant changes will be communicated through:
- Prominent notices on our website
- Direct email notifications to active clients
- Updates to the "Last updated" date at the top of this policy
We encourage you to review this policy periodically to stay informed about our data practices.
9. Contact Us
For any questions, concerns, or clarifications regarding these Terms of Service, please contact us.